We have worked exceptionally hard to build a brand where people feel part of our FitChef family culture and most of the time we get it right, with incredible feedback, results and support. We have a presence on all major social media channels (with over 200 000 Facebook LIKES). We respond to every single query, on every social media platform(usually within a few hours) and we get a lot of comments… yeah, we don’t know how we do it either.
FitChef is a REAL BRAND with REAL FOOD and REAL PEOPLE. Of course human error does creep in from time to time, so we address this as best we can with REAL CUSTOMER SERVICE. It’s not about never making mistakes but rather about our willingness to fix things. We will deal with all reasonable requests and that’s why we have a lot of satisfied customers.